Every feature, and how it keeps you safe
Guardian Assist is a complete family safety app. Here's what each part does — and exactly how it works when it matters.
One button between you and help
The SOS button is always one tap away — on the home screen and ready the moment you need it. Hold it, and Guardian Assist goes to work.
- 1Press and hold SOS for 3 seconds — the short delay stops accidental triggers.
- 2Your exact GPS location is captured and locked to the alert.
- 3Our 24/7 Grade A1 Control Room and your emergency contacts are notified instantly with a live tracking link.
See your whole family on one live map
No more "text me when you get there." Every member appears on a single map, updated in real time, with battery levels at a glance.
- 1Invite up to 8 people into your family circle.
- 2Watch everyone move in real time — home, school, work, on the road.
- 3Tap any member for their address, battery and last-seen time.
Get told the moment they're home safe
Draw a Safe Zone around the places that matter — home, school, Grandma's — and let the app do the watching for you.
- 1Drop a Place on the map and set its radius.
- 2Guardian Assist watches that zone around the clock.
- 3You get an instant alert the second someone arrives or leaves.
Full protection, even without your phone
Guardian Assist lives on your Apple Watch too — so an SOS is always within reach, phone in your pocket or not.
- 1Trigger an Emergency SOS straight from your wrist.
- 2See family locations and your dashboard at a glance.
- 3Everything syncs back to the app and the Control Room.
Built into every plan
Behind the buttons sits real infrastructure and real people.
A real Grade A1 Control Room
Every alert reaches ASIAL-graded humans who can verify, escalate and dispatch help — not an automated bot.
Medical details that travel with you
Store allergies, conditions and dependents so responders know what matters before they even arrive.
100% Australian, stored onshore
Built and supported here, with your family's data held securely on Australian servers — never sent offshore.
More ways to stay safe — and stay private
The latest additions. Ghost Mode and Live Share come free with every plan; the vehicle features unlock when you add a car on a paid plan.
Ghost Mode
Privately pause your location sharing for 1, 4 or 24 hours, or until you switch it back on. Press SOS and sharing turns back on by itself — safety always wins.
Live Share
Send a secure, time-limited link to your live location — 1 to 24 hours — by SMS, email or copy. Read-only, revocable any time, and it always expires. No "forever" links.
Tesla Connect
Drive a Tesla? Link your Tesla account and see your car on the family map with no device fitted. It's read-only — location and battery level, right beside everyone else.
Service & Maintenance Reminders
Never miss a service or rego. Set reminders by distance (say 10,000 km) or by date (like 12 months), and the app nudges you well before it's due.
Remote Engine Cut
If your car is stolen, immobilise it from the app with TR22 Pro hardware. For safety it only works below 20 km/h, and it's fully reversible.
Yours on the Free plan today
Ghost Mode and Live Share are free on every plan. Add a vehicle on a paid plan to unlock Tesla Connect, service reminders and remote engine cut.
Get started free
