Australia’s Family Safety App — Backed by Real 24/7 Emergency Response
Real-time location sharing, one-tap panic SOS, and private Ghost Mode — paired with a 24/7 Grade A1 Australian Security Response Centre that answers, not just a notification that pings. Keep the whole family connected and protected, starting free.
A real response centre beats a notification
Most family safety apps are built around one idea: send a push notification when something happens. A dot moves, an alert fires, and then… it’s on you and your family to work out what to do next. In a genuine emergency, an automated notification is not a plan.
Guardian Assist is built differently. On any paid plan, a panic SOS doesn’t just ping your phone — it connects to a 24/7 Grade A1, ASIAL-certified Australian Security Response Centre. Real, trained operators answer, see your live location, talk to you, and coordinate directly with Australian emergency services and security dispatch until you’re safe. That’s the difference between an app that tells your family something is wrong and a service that actually does something about it.
Free plan SMS emergency alerts are active now. Live connection to the Emergency Control Room for paid members goes live 1 May. Until then, call us 24/7 on 1300 308 114.
The family safety app, feature by feature
From a live family map to private Ghost Mode and connected-car tracking — designed for real Australian families, with consent built in.
Live family map
See everyone in your circle in real time on one clear map — who’s home, who’s on the way, who’s arrived safe. No guessing, no group-chat “you there yet?”.
Included on FreeEmergency SOS / panic
One tap alerts your circle with your live location. On paid plans, the same SOS also connects to the 24/7 Grade A1 response centre — trained operators who answer and act.
Free: own contacts · Paid: response centreGhost Mode
Privately pause your location sharing for a set time — 1 hour, 4 hours, 24 hours or indefinitely. Trigger an SOS and sharing turns back on automatically, so safety always wins over privacy.
Available on every planLive Share
Generate a secure, time-limited live-location link (1–24 hours) and send it by SMS, email or copy — for a lift home, a first date or a long drive. It’s read-only, you can revoke it anytime, and links always expire. No “forever” links.
Available on every planTesla Connect
Link your Tesla account and see your car on the family map with no device fitted. It’s read-only — location and battery — so a connected EV joins your safety picture instantly. Needs a vehicle on a paid plan.
Connected car · Paid plansService & maintenance reminders
Never miss a service or rego. Set reminders by distance (e.g. 10,000 km) or by date (e.g. 12 months) and the app nudges you before it’s due — so the family car stays safe and roadworthy.
Vehicle feature · Paid plansGeofence places & alerts
Get told the moment family arrive at or leave the places that matter — school, home, work. Quiet peace of mind without having to ask.
Free: up to 2 · Paid: unlimitedBuilt for the people you worry about
Different lives, the same need — to know everyone got there safe.
Teens
The reassurance of a safe arrival, plus a real panic button if a night out goes wrong — without the constant check-in texts.
Elderly parents
A simple, dignified way to stay connected. One tap brings help, and you’ll know if they’ve left home or arrived at an appointment.
Partners
Share a long drive or a late shift home with Live Share, and reach each other instantly if anything feels off.
New drivers
Service reminders, vehicle tracking and crash detection on the family plan — confidence for them, real backup for you.
The whole household
One family map, one circle, one app. Everyone covered, everyone connected, all under one Australian roof.
Peace of mind
The quiet kind — knowing that if the worst happens, a real Australian operator is one tap away on any paid plan.
Start free. Upgrade for real response.
Every plan keeps your family connected. Paid plans add the human safety net.
Free
Stay connected with your circle
- Real-time location sharing & family map
- SOS to your own emergency contacts
- Ghost Mode & Live Share
- Up to 2 geofence places
- No 24/7 response centre or vehicle tracking
Individual, Family & Family Plus
Everything in Free, plus the human safety net
- 24/7 Grade A1 Security Response Centre & dispatch
- Unlimited geofences & vehicle tracking
- Tesla Connect & service reminders
- Remote engine cut & stolen-vehicle recovery (TR22 Pro)
- Family adds crash detection · Family Plus adds priority queue + insurance reports
Individual $9.95/mo · Family $19.95/mo · Family Plus $29.95/mo. Annual billing saves about 10% ($107 / $215 / $323 per year). Optional vehicle add-on $9.95/mo per vehicle — Family Plus includes one. TR22 Pro hardware and installation are separate.
Family safety app FAQ
Bring the whole family under one safe roof.
Start with the Free plan today — location sharing, SOS and Ghost Mode at $0. Upgrade when you’re ready for 24/7 professional response.